The fix has been tested and deployed. We will continue to monitor the situation There are instances, where manual intervention is needed, which is consolidated throughout the rest of the day and tomorrow.
Posted Oct 16, 2025 - 17:59 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 16, 2025 - 14:43 CEST
Investigating
We’re investigating an issue where newly created Umbraco Cloud environments show an error when trying to fetch CMS and plugin versions.
Impact: Customers creating new environments are unable to see file version information and encounter the following message:
"No sufficient permissions to see file versions. Could not load commits, there might be a deployment in progress. Please try again, or contact support."
Posted Oct 16, 2025 - 09:11 CEST
This incident affected: Umbraco.io Portal (Umbraco Cloud), Umbraco Heartcore (Umbraco Heartcore Services), Umbraco Cloud - UK South (Umbraco Services), Umbraco Cloud - Australia East (Umbraco Services), Umbraco Cloud - Canada Central (Umbraco Services), Umbraco Cloud - Europe West (Umbraco Services), and Umbraco Cloud - US East (Umbraco Services).